Sachini Samarathunga
Finance Assistant
With 14 years of experience in the banking sector, Sachini brings deep domain knowledge in financial operations, risk management, and customer-facing roles. Her true passion lies in customer service. She believes that every interaction is an opportunity to build trust, resolve challenges, and leave a positive impression. Over the years, She has refined her communication, problem-solving, and relationship management skills.
Loan Process
99%Consultancy
95%- Banking Sector (14 years)
— Extensive experience working across banking departments, likely including retail banking, operations, customer relations, and possibly credit or compliance
e - Customer Service Advocate
— Skilled in listening to customer needs, de-escalating issues, and providing tailored solutions
— Committed to delivering a high standard of service consistently, even under pressure
Education & Continuous Learning
- Reading Masters in Business Administration major in Finance
- BSC (Hons) in Banking & Finance from London Metropolitan University - UK
- Diploma - ABE - UK
